Pointless Points
Will the ability to make prices dynamic, rewards instant, and responses to consumer demands individually relevant, all mean that traditional loyalty models become meaningless or (to use an excruciating pun) pointless?
Title: Pointless Points
Author: Future Agenda | https://www.futureagenda.org
Permalink:
https://www.futureagenda.org/insights/pointless-points
Will the ability to make prices dynamic, rewards instant, and responses to consumer demands individually relevant, all mean that traditional loyalty models become meaningless or (to use an excruciating pun) pointless?