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From Alexa and Siri to the use of chatbots as…
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Trusted Conversational Commerce
This post examines what has enabled the recent rise, the state of play today, how might it evolve in the future and what the implications are for organisations. Conversational Commerce Today As part of work to support Mastercard’s thought leadership position on the Future of Conversational Commerce, unveiled at Money 2020 in June 2018, Future Agenda conducted desk research and a series of expert conversations to better understand the current state of play and to uncover emerging shifts of note. This is an overview: Conversational commerce is not new, but it is evolving. Commerce has always involved conversation, from direct dialogue (e.g. with…
Permalink: https://www.futureagenda.org/trusted-conversational-commerce/
The Electrification of Transport
After a century of near monopoly, the days of the dominance by the internal combustion engine (ICE) are apparently coming to an end. But, as with the wider renewable energy debate, if everyone is nearing agreement about the end-state, the key questions now focus on how quickly we will see the transition and what form it will take. Who and what will drive the change and who will be the winners? Many have been forecasting the rise of EV for some years. We have been part of this: In 2004, our expert consultations suggested that the long-term future would be…
Permalink: https://www.futureagenda.org/the-electrification-of-transport/
Future Health / Life Insurance Innovation
The shift from a singular, segment-based approach to one providing cover to customers via more transparent, real-time and personalised platforms with an increased focus on the value of data is coming fast. Much of the change is being led from the outside. Incumbents appear vulnerable, with many responding slowly at best. What are the innovation opportunities, particularly from more and better data? Over the past six months, as part of a unique global research project exploring the Future of Patient Data, Future Agenda has been discussing the key likely shifts and responses with many leading insurance companies as well as…
Permalink: https://www.futureagenda.org/future-health-life-insurance-innovation/
Immigration and the West: All too predictable?
In 2010, Future Agenda published two chapters from “The World in 2020” that touched on the issue of immigration and how it might shape the world as we moved towards 2020. In “Imbalanced population growth” we noted the twin trends of rising populations in places with fewer resources, and growing economic challenges in the West. Two lines in particular stand out: “It would seem clear that the majority of the world’s population growth will occur in the nations least able to sustain it.” “On the other side of the coin, an overall increase in the working population could also result in…
Permalink: https://www.futureagenda.org/immigration-and-the-west-all-too-predictable/
Future Value of Data – Interim Summary
Hopes for big data relating to physical processes has brought with it expectations around solving some of society’s most intractable issues; the mass collection of ‘personal’ data has ushered in a new kind of data-specific politics as it becomes increasingly apparent that data technologies are invading the most intimate and controversial parts of our personal and social lives. At the heart of this project is a programme of 30 workshops, held in different countries, across different continents, with 25 expert participants drawn from across the data landscape. These included relevant delegates from large multi-national companies, regional organisations, start-ups, universities, NGOs, think-tanks,…
Permalink: https://www.futureagenda.org/future-value-of-data-interim-summary-2/
Africa Events on the Future Value of Data
We are very pleased to be adding in additional African events to the Future Value of Data project which continues to build momentum globally. Following on from the successful workshops in Johannesburg and Pretoria in May, a number of events are now taking place in Senegal, Cote d’Ivoire, Kenya and Nigeria. Supported by Facebook these workshops are being organised in partnership with a number of leading local organisations. Senegal workshops in Dakar are in partnerhsip with CRES Cote d’Ivoire workshops in Abidjan are in partnership with UVCIand Africa Content Group Kenya workshops in Nairobi are in partnerhsip with CIPITand KICTANet and Nigeria workshops in both Lagos…
Permalink: https://www.futureagenda.org/africa-events-on-the-future-value-of-data/
Future of Patient Data – Global Report
We are witnessing a growing revolution around the provision of healthcare. Much is being driven by the proliferation of medical data and the technology that supports this. As the pressures on healthcare providers continue to escalate, the better collection, management and use of more patient-specific information provides a significant opportunity for innovation and change. The Future Agenda team made this, the Future of Patient Data, the focus of our major Open Foresight project for 2017/18 – 12 discussions across 11 countries, gathering views from over 300 experts. This report shares the findings from the Future of Patient Data research project. It…
Permalink: https://www.futureagenda.org/future-of-patient-data-global-report/
Future of Philanthropy – Final Report
This report is the detailed synthesis of insights gained from multiple discussions around the world. It is avaibale on a dedicated website for ease of access. It brings together views on how philanthropy is expected to change in the next decade from a wide range of experts from 9 workshops on 4 continents undertaken over the past 12 months in Mumbai, Singapore, Kuala Lumpur, Oxford, London, Washington DC, Quito and Dubai. This decade sees philanthropy at a pivotal point. The evolving geopolitical landscape, the rapid creation of new wealth and a greater awareness of how philanthropy can create social change have…
Permalink: https://www.futureagenda.org/future-of-philanthropy-final-report/
Future Value of Data in Asia
The value of data is an issue of interest to many. In a world where multiple systems are being transformed by digital, there are a host of organisations rushing to capitalise on the opportunity. They are not only digitising their businesses and creating new digital business models and platforms, but within this many are also seeing that their future value lies in data on which such models depend. This is common to a wide range of sectors and is evidently fuelling a ‘data land grab’ by many. There is however an important underlying question that has not yet been clearly addressed. This…
Permalink: https://www.futureagenda.org/future-value-of-data-in-asia/
Future of Patient Data Insights Talks
The research for the Future of Patient Data project has now been completed and the final report is being prepared for publication in April. Eight events in the final quarter of 2017 brought together leading experts across Europe, the Middle East, Africa and Asia to identify the key shifts taking place around how patient data is being generated, used, owned and accessed. Some of the interim insights were shared in November. In January we added in perspectives from experts in four more locations in Toronto, Boston, San Francisco and Frankfurt. We now have a unique global view not only of…
Permalink: https://www.futureagenda.org/future-of-patient-data-insights-talks/
Future Value of Data
As digital change accelerates in and around many sectors, we will explore emerging technological, social, business model and regulatory shifts and how and where they may most impact over the next decade. As with our other deep-dives, each event will bring together industry leaders, academics, regulators and innovators to challenge the emerging view, add in regional perspectives and identify what, where, how and why key changes will probably play out. All hosts will co-curate the participant invite list, be able to use all insights from their events for thought leadership and PR, will gain access to all views and underlying research…
Permalink: https://www.futureagenda.org/future-value-of-data/
Interim Insights – Future of Patient Data
Now that we have completed the first four of our global discussions on the future of patient data, it is clear that this topic is complex, interconnected and can viewed through many different lenses – including geographic and sectoral. Having begun in Dubai, expert workshops in Johannesburg, Oslo and Brussels have all provided informed perspectives on some of the primary drivers of change for the next decade and delved in depth into some of those that have the potential for greatest impact. As we prepare for the next workshop in Singapore tomorrow and then move on to Sydney and Mumbai,…
Permalink: https://www.futureagenda.org/interim-insights-future-of-patient-data/